Is your TV faulty?

When diagnosing problems with your device, we distinguish between electronics errors, mechanical errors, and mixed errors.

• Electronics errors: These occur in the electronic components of your device and usually require a specific check or replacement of these parts.
• Mechanical errors: These affect the mechanical parts of the device, like moving components or housing parts, which may need to be repaired or replaced.
• Mixed errors: If the symptom or error code doesn't point to a clear cause, we first check the electronics to rule out any electronic faults. If that doesn't solve the problem, we recommend buying a mechanical spare part.