Please print out the order confirmation and enclose it with the parcel (alternatively, you can also enclose a note with the order number) so that the electronics can be matched to your order in our incoming goods department. This prevents longer processing times.
Repair of the MTPR 239 R5 electronics
Explanation:
You send us the defective electronics and receive the repaired and tested electronics back as quickly as possible. Our aim is to repair and return the electronics delivered to us on the same day.
Please be sure to enclose a small note with a brief description of the fault and the machine type (e.g. WDB030) with the parcel.
With the MTPR 239 R5-2, we can usually help with the following faults: No function
Other error patterns on request!
Procedure:
Carefully wrap your removed electronics first in foil and then in a cardboard box. It would be helpful if you enclosed a brief description of the fault.
Send the electronics to the following address:
Repartly GmbH
Löfkenfeld 65
33397 Rietberg
Tip: If possible, send the electronics as a parcel and not as a small package. If you send it as a parcel, there is no tracking and tracing and insurance in the event of loss is not guaranteed.
We will repair and overhaul your electronics and send them back to you by return post. Return shipping is included in the price (within Germany).
* Unfortunately, we can no longer repair electronics with fire and/or water damage :-(
* We do not repair electronics where repair attempts are already recognisable.
* If the electronics are not defective, we will refund the purchase price minus the costs incurred up to that point (normally no more than €29).
If you have any questions, please contact us at any time.
